Privacy Policy

1. Who We Are

TrueCodexium ("we", "us", "our") operates the website at TrueCodexium.info and provides a structured landlord education programme for private landlords in Ireland. Our registered address is 12 Lower Newcastle, Galway, H91 F2N1, Ireland. You can contact us at [email protected] or by telephone at +353 91 521 893.

We are the data controller for personal data collected through this website. This Privacy Policy explains how we collect, use, store and protect your personal data in accordance with the General Data Protection Regulation (GDPR), the Data Protection Act 2018, and other applicable Irish and EU data protection legislation.

2. What Personal Data We Collect

We collect the following categories of personal data:

• Contact information: Your name, email address, and telephone number when you submit our contact form.
• Message content: The content of messages you send to us through the contact form.
• Technical data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage data: Information about how you use our website, including pages visited, time spent on pages, and referring URLs.
• Cookie data: Information stored in cookies as described in our Cookie Policy.

3. How We Collect Personal Data

We collect personal data through the following means:

• Direct interactions: When you complete and submit the contact form on our website.
• Automated technologies: As you interact with our website, we may automatically collect technical data about your equipment, browsing actions and patterns. We collect this data using cookies and similar technologies.
• Direct contact: When you contact us by telephone or email.

4. How We Use Your Personal Data

We use your personal data for the following purposes and on the following legal bases:

• To respond to your enquiry (legal basis: legitimate interests — responding to a contact you have initiated).
• To provide information about the education programme (legal basis: legitimate interests or, where you have consented, consent).
• To improve our website (legal basis: legitimate interests — ensuring our website functions correctly and improving user experience).
• To comply with legal obligations (legal basis: compliance with a legal obligation).

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.

5. Data Sharing

We do not sell, rent or trade your personal data to third parties. We may share your personal data with:

• Service providers: Third-party companies that provide services to us, such as website hosting and email services. These parties are contractually bound to handle your data securely and only for the purposes we specify.
• Legal authorities: Where required to do so by law, court order, or other legal process.

6. Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Specifically:

• Contact form enquiries: retained for up to 2 years from the date of last contact.
• Technical and usage data: retained for up to 12 months.

We will delete or anonymise your personal data when it is no longer needed for the purposes for which it was collected.

7. Your Rights Under GDPR

Under the GDPR and Irish data protection law, you have the following rights in relation to your personal data:

• Right of access: You have the right to request a copy of the personal data we hold about you.
• Right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
• Right to erasure: You have the right to request that we delete your personal data in certain circumstances.
• Right to restriction of processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used and machine-readable format.
• Right to object: You have the right to object to the processing of your personal data where we are relying on legitimate interests as the legal basis.
• Right to withdraw consent: Where processing is based on consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month.

8. Complaints

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Data Protection Commission (DPC), the supervisory authority for data protection in Ireland. The DPC can be contacted at:

9. Security

We have implemented appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access. However, no transmission of data over the internet is completely secure, and we cannot guarantee the security of data transmitted to our website.

10. Cookies

Our website uses cookies. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page indicates when the policy was last updated. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us: